AutoTecknic Bright Red Start Stop Button - BMW E-Chassis Vehicles
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FAQ
At T1 Motorsports, Not only do we specialize in aftermarket parts, but we also specialize in all mechanical repairs. We are a full-service mechanical shop, with skilled technicians geared towards OEM and Aftermarket enthusiasts.
How long will it to take to get my order?
It depends on where you are and our inventory level. All In-Stock orders will ship out on the same business days. All Orders that are not in stock or at a distant warehouse will take 10-12 business days to arrive to us, and will be shipped using the shipping method you chose at checkout. Delivery details will be provided in your confirmation email.
My order is taking too long. What can I do?
We always aim to make all of our customers happy. Prior to confirmation, you will receive an email stating the ETA for your order. Sometimes the unexpected could happen, but we are always here to help and resolve the issue. Please contact us for your specific issue.
What is your Return & Exchange policy?
All processed orders that have not shipped will incur a 6% processing fee, this is mainly to cover any payment processing and cancelation fee with the manufacturer or warehouse. A processed order is an order that has already been put in our system and the product has been taken out of inventory and moving towards the packing and shipping face.
On special order or custom-made orders, the processing face is indicated when the manufacturer has received our order. Please be courteous and notify us ASAP if you wish to cancel any order(s) that were recently placed in order to prevent it from shipping out.
Due to the nature of racing and performance vehicles, no returns will be accepted on special order items, opened, installed, incomplete, or otherwise used products. If a product is ordered and not wanted, the UNUSED item can be returned within 30 days after the product has been delivered. This does not apply to SPECIAL ORDER items. Once the product is returned, you have two options for your refund:
You may have your purchase refunded back on your original payment method minus a 20% restocking fee of the total amount. In this case, please know that the initial shipping is not refundable (free shipping items still incur shipping chargers which MUST be deducted on a return). All items wanting to be returned MUST be reported within 30 days of delivery date. If you are still browsing and want an alternate product, we can provide you with a full credit minus shipping costs as a T1 Motorsports store credit. Some brands are excluded and may incur up to a 10% restocking fee. Please contact us to confirm.
On both refund options, a return shipping label may be provided if you are unable to ship the product(s) back using your own method of shipping. This shipping cost will be deducted from your total refund or credit.
The product I ordered doesn't fit. What's next?
We strive on making our fitment guide perfect. If you have any fitment issues regarding your product, please contact us by email or phone and we will solve your issue.
Armstrong G
Had a great experience purchasing winter tires and rims here. Straightforward communication, promise delivered.
AeroWolf
Picked up my exhaust from T1 Motorsports. Awesome customer service from beginning to end. Every email I sent received a response very quickly and they were very informative and polite. Highly recommend for high-end parts!
Sandra G
Excellent experience with T1 motorsports. They were super responsive, very flexible with their service despite the holiday season and had competitive prices with knowledgeable staff