All processed orders that have not shipped will incur a 6% processing fee, this is mainly to cover any payment processing and cancelation fee with the manufacturer or warehouse. A processed order is an order that has already been put in our system and the product has been taken out of inventory and moving towards the packing and shipping face.
On special order or custom-made orders, the processing face is indicated when the manufacturer has received our order. Please be courteous and notify us ASAP if you wish to cancel any order(s) that were recently placed in order to prevent it from shipping out.
Due to the nature of racing and performance vehicles, no returns will be accepted on special order items, opened, installed, incomplete, or otherwise used products. If a product is ordered and not wanted, the UNUSED item can be returned within 30 days after the product has been delivered. This does not apply to SPECIAL ORDER items. Once the product is returned, you have two options for your refund:
You may have your purchase refunded back on your original payment method minus a 20% restocking fee of the total amount. In this case, please know that the initial shipping is not refundable (free shipping items still incur shipping chargers which MUST be deducted on a return). All items wanting to be returned MUST be reported within 30 days of delivery date. If you are still browsing and want an alternate product, we can provide you with a full credit minus shipping costs as a T1 Motorsports store credit. Some brands are excluded and may incur up to a 10% restocking fee. Please contact us to confirm.
On both refund options, a return shipping label may be provided if you are unable to ship the product(s) back using your own method of shipping. This shipping cost will be deducted from your total refund or credit.
